Frequently Asked Questions

Want to know more about our seed-to-sale software? Here are a few answers to get you started.

Q: How do I sign up for FloEnvy?

Please fill out this contact form and a FloEnvy team member will follow up with our on-boarding process.

Q: How do I add more users and order more devices?

Once onboarded, you may order more devices in the upper right menu of the dashboard. After receiving a device, you may add users by choosing the “Add Employee” option in the FloEnvy app.

Q: What is a “pre-configured device?”

Our devices come preloaded with the FloEnvy mobile app and are completely locked down to only perform FloEnvy functionality. The device allows for shift tracking from start to finish, logging the details of each task, and even determining their location over a wireless network. It also allows FloEnvy to push updates in realtime and perform remote diagnostics for customer support.

Q: Why do I need pre-configured devices to use FloEnvy?

Our custom configured devices are a core component to the FloEnvy system. The data collection process is made possible by these devices which capture each employee’s actions throughout the workday. Even when WiFi is unavailable, our devices continue to store data locally until connection resumes. The FloEnvy device is a method for communicating the who, what, when, and where for each step of your operation.

Q: What are my shipping options to receive my devices?

No need to worry about shipping costs or how to obtain your purchased device. All shipping is included in your purchase, and FloEnvy only utilizes the most reputable shipping companies.

Q: Will I need to pay additional fees for upgrades to the FloEnvy platform?

FloEnvy is constantly improving and adding new features with no additional fees. You won’t need to budget for additional upgrade costs.

Q: When can I access the FloEnvy platform, and when will I receive my devices?

You can access the FloEnvy platform once your credit card has been approved. Once the credit card has been approved, shipment of the devices may take 7-10 business days.

Q: Where is FloEnvy located?

FloEnvy operates out of Chesterfield, Missouri, which is in Saint Louis County.

Q: How do I contact FloEnvy if my question isn’t answered here?

We are here to help. You can contact us via email at support@floenvy.com, or you can call us at 1-833-356-3689.